Privacy Policy
How we collect, use and protect your personal information.
CedarPro (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains what personal data we collect through this website, why we collect it, how we use it and the choices you have. It is written to comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who we are
CedarPro is an AI capability transformation and agentic solution delivery partner working with enterprise, education and public sector organisations. For the purposes of data protection law, CedarPro is the data controller for personal data collected through this website.
Contact: hello@cedarpro.co.uk
2. What information we collect
Information you give us
- Your name, work email address and organisation when you submit an enquiry or discovery call request
- Details you choose to share about your organisation type, team size, service interest, timeline, budget range and the problem you want to solve
- Any information you include in emails or follow-up correspondence
Information collected automatically
- Basic technical data such as browser type, device type and pages visited, where analytics tools are enabled (see our Cookie Policy)
- Server logs maintained by our hosting provider for security and reliability
We do not knowingly collect special category data through this website, and we ask that you do not include sensitive personal information in enquiry forms.
3. How we use your information
- To respond to your enquiry and arrange discovery calls
- To prepare proposals and provide the services you request
- To improve our website and understand which content is useful
- To meet legal, accounting or regulatory obligations
We do not sell personal data. We do not use enquiry data for unrelated marketing without your consent.
4. Lawful bases
- Consent — when you submit an enquiry form and tick the consent box
- Legitimate interests — responding to business enquiries, securing our website and improving our services
- Contract — where processing is necessary to take steps before entering into, or to perform, a contract with you
- Legal obligation — where we must retain records by law
5. How long we keep your data
Enquiry data is kept for as long as needed to handle your enquiry and for up to 24 months afterwards, unless a business relationship follows. Contractual and financial records are retained for the periods required by law. Data is deleted or anonymised when no longer needed.
6. Sharing your information
We share data only with service providers who help us operate — such as website hosting, email and scheduling providers — under appropriate agreements, and with professional advisers or authorities where required by law. Where a provider processes data outside the UK, we ensure appropriate safeguards such as adequacy regulations or standard contractual clauses are in place.
7. Your rights
Under UK GDPR you have the right to:
- Access the personal data we hold about you
- Ask us to correct inaccurate data
- Ask us to delete your data (“right to be forgotten”)
- Restrict or object to our processing
- Receive your data in a portable format
- Withdraw consent at any time, where consent is the lawful basis
To exercise any of these rights, email hello@cedarpro.co.uk. We will respond within one month. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.
8. Security
We apply proportionate technical and organisational measures to protect personal data, including encrypted connections (HTTPS), access controls and minimising the data we collect in the first place.
9. Cookies
See our separate Cookie Policy for details of the cookies and similar technologies used on this site and how to control them.
10. Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last revised. Significant changes will be highlighted on this page.
11. Contact
Questions about this policy or our data practices: hello@cedarpro.co.uk